Chinese Phrases for Post Offices and Package Pickup | Degree in China

Chinese Phrases for Post Offices and Package Pickup

Online shopping is huge in China, and parcels rarely come to your door. They go to lockers or collection points near your dorm. These phrases help you send and collect.

When you want to say中文PinyinEnglish
Where is the post office?邮局在哪里yóu jú zài nǎ lǐWhere is the post office?
I want to send a parcel我要寄快递wǒ yào jì kuài dìI want to send a parcel
Pick up a parcel取快递qǔ kuài dìCollect a parcel
Parcel locker快递柜kuài dì guìParcel locker
Collection point代收点dài shōu diǎnCollection point
Address地址dì zhǐAddress
Postal code邮编yóu biānPostal code
Weigh称重chēng zhòngWeigh
SMS pickup code短信取件码duǎn xìn qǔ jiàn mǎSMS pickup code
Receipt收据shōu jùReceipt
Most deliveries go to 快递柜 (parcel lockers) or 代收点 (collection points) near your dorm. You get a pickup code by SMS (短信取件码); show it to collect. Taobao and JD are the big shopping platforms.

Lockers, collection points, and the pickup code

Parcels almost never come to your dorm door. You get a text with a 取件码 (pickup code), then collect from a 快递柜 (parcel locker) by scanning the code, or from a 驿站 (Cainiao station) by showing it to the clerk. If the code does not work, the courier (快递员) may deliver the next day or leave it at the gate. Bring your phone, because the locker needs the app.

Sending things home: customs and prohibited items

To mail home, take items to a 邮局 (post office) or a courier counter and fill the customs form (报关单) honestly, listing each item and its value. Batteries, liquids, and large amounts of cash are restricted, and some countries tax packages above a value limit. Keep the tracking number (单号) until it arrives.

Cultural note: expect zero door-to-door delivery for everyday parcels. The 取件码 text and a short walk to a locker or 驿站 is the normal routine, not a failure of the system.

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Frequently asked questions

Why didn’t my parcel come to my door?
Couriers often drop parcels at lockers or collection points to save time. Check your SMS for the pickup code.
Can I send things home from China?
Yes, at a post office (邮局) or a courier counter. Bring the address in both Chinese and your home language.
What is the pickup code for?
It is the password shown on the locker screen or given at the collection point to release your parcel.